Our expertise
Customer Experience
Strive for an optimal customer experience. Increase sales, innovation & upselling, and reduce customer churn and complaints.
Positioning
Enhance your position in the market. Create relevance, gain a competitive advantage, and ensure brand recognition.
Go to market plan
Successfully bring your service/product to the market. Approach quality leads with a compelling pitch.
Dashboarding
Make your data transparent. Visualize information and make it understandable and actionable for making informed decisions.
Over 100 companies have come before you
Companies that truly value their customers’ opinions and aim to grow based on relevant market insights have come to the right place with us.
Take targeted action based on relevant customer insights
Insufficient objective insights into your customers’ opinions, declining sales, high customer churn, or low share of the wallet? A customer satisfaction survey provides a solution. We gather relevant customer insights and work with you to convert them into concrete activities that lead to acquiring new customers, innovation & upselling, and reducing customer churn and complaints. This way, as a company, you can make data-driven decisions and take targeted action for an optimal customer experience and better results.
Why AlphaRainbow
Case study Greif
Within 5 years from an NPS (Net Promoter Score) of +40 to +67. “To drive business through all customers, constructively. To improve the business.”
Case study Burgers’ Zoo
Visitor experience is high on the agenda at Burgers’ Zoo. With more than a million visitors a year, measuring visitor satisfaction is indispensable to create the optimal experience.
Case study PPG
PPG Industries is the world’s largest coatings company. PPG Architectural Coatings EMEA sells decorative, wood care and specialty coatings.
Satisfied clients
Surveys sent out
Operating in countries
Contact us
We are here for you.
Take targeted action for an optimal customer experience.
