Over 100 companies have come before you
Companies that truly value their customers’ opinions and aim to grow based on relevant market insights have come to the right place with us.
Take targeted action based on relevant customer insights
Insufficient objective insights into your customers’ opinions, declining sales, high customer churn, or low share of the wallet? A customer satisfaction survey provides a solution. We gather relevant customer insights and work with you to convert them into concrete activities that lead to acquiring new customers, innovation & upselling, and reducing customer churn and complaints. This way, as a company, you can make data-driven decisions and take targeted action for an optimal customer experience and better results.
Concrete and factbased
We love facts! And it shows in our services. At AlphaRainbow, we go beyond analysis; we provide concrete advice based on facts.
Experienced and innovative
We combine our years of experience in the marketing field with the latest developments and techniques.
Supportive and independent
We provide support throughout the entire process, from A to Z. With an independent perspective and proactive approach, we strive for the best results.
Personal and professional
A professional approach, personal contact, and above all, commitment to your organization are crucial to us.
Case study Greif
Within 5 years from an NPS (Net Promoter Score) of +40 to +67. “To drive business through all customers, constructively. To improve the business.”
Case study Burgers’ Zoo
Visitor experience is high on the agenda at Burgers’ Zoo. With more than a million visitors a year, measuring visitor satisfaction is indispensable to create the optimal experience.
Case study PPG
PPG Industries is the world’s largest coatings company. PPG Architectural Coatings EMEA sells decorative, wood care and specialty coatings.
Surveys sent out
Operating in countries
We are here for you.
Take targeted action for an optimal customer experience.