Customer case studies

Explore the results and inspiring examples from our clients.


PPG Industries is the largest coatings company in the world. PPG Architectural Coatings EMEA sells decorative, wood care and specialty coatings. PPG sells to professional painters through a network of its own service centres and independent wholesalers across Europe and to consumer…

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Within 5 years, Greif has increased its NPS (Net Promoter Score) from +40 to +67. “Drive business through all customers, constructively. To improve business.” Greif is the market leader in industrial packaging products and services, producing steel and plastic containers, drums, and cardboard. With 290 locations,…

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Burgers’ Zoo

Visitor experience is high on the agenda at Burgers’ Zoo. With more than a million visitors a year, measuring visitor satisfaction is indispensable to create the optimal experience. Everyday Burgers’ Zoo is looking at how to offer their visitors an even better day. A day in which Burgers’ Zoo wants to give…

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