Customer case studies
Explore the results and inspiring examples from our clients.
PPG
PPG Industries is the largest coatings company in the world. PPG Architectural Coatings EMEA sells decorative, wood care and specialty coatings. PPG sells to professional painters through a network of its own service centres and independent wholesalers across Europe and to consumer…
Greif
Within 5 years, Greif has increased its NPS (Net Promoter Score) from +40 to +67. “Drive business through all customers, constructively. To improve business.” Greif is the market leader in industrial packaging products and services, producing steel and plastic containers, drums, and cardboard. With 290 locations,…
Burgers’ Zoo
Visitor experience is high on the agenda at Burgers’ Zoo. With more than a million visitors a year, measuring visitor satisfaction is indispensable to create the optimal experience. Everyday Burgers’ Zoo is looking at how to offer their visitors an even better day. A day in which Burgers’ Zoo wants to give…
Ventilex
AlphaRainbow assisted Ventilex in understanding the market potential of a new air dehumidifier and defining a powerful and distinctive proposition. This resulted in a compelling sales pitch and the creation of a concrete list of potential customers. The strategic approach…
CQM
By measuring the satisfaction of their customers, CQM gained insight into how their services are perceived and where potential areas for improvement lie. They used this information to adjust their marketing strategy and optimize their internal processes. Seeing the positive feedback from customers…
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